If you’re looking to cancel your Ring subscription, here’s a straightforward guide that covers everything from the cancellation process to refund policies. Whether you purchased your subscription through Ring.com or Amazon.com, the process is simple and requires no long-term commitments.
Steps to Cancel on Ring.com
First, log into your Ring account. Navigate to the ‘Protect Plan’ section found in the top menu and select the subscription plan you wish to cancel. You can choose to end your subscription immediately or at the end of the current billing cycle. After selecting your preferred timing, confirm the cancellation.
Cancelling Your Amazon Purchased Subscription
If your subscription was purchased via Amazon, log into your Amazon account and go to ‘Your Memberships & Subscriptions’. Here, you’ll find an option to cancel next to your Ring Protect plan. Confirm your choice to proceed.
Understanding Refunds
Eligibility for a refund depends on the terms of your plan. Typically, if you cancel an annual plan midway, you’ll receive a prorated refund for the unused months. For monthly plans, expect a refund for the unused days. Always allow up to 10 business days for the refund to process.
Download Videos Before Cancelling
Prior to cancellation, ensure to download any essential videos as they will be permanently deleted once the subscription ends. This is a critical step to ensure you don’t lose any important footage.
Final Tips on Managing Your Subscription
Besides cancelling, you can also manage other aspects of your subscription like viewing billing history or updating payment methods through your Ring account settings.
Wrap-Up on Subscription Management
Managing your Ring subscription is hassle-free whether you choose to continue or cancel. Each step is designed to provide clarity and ease the process, ensuring you have all the information needed to make the best decision for your home security needs.
